LUNCHBOX
PRIVACY POLICY
Last updated: 10th May 2026
1. Introduction
This Privacy Policy explains how Lunchbox Studios (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you use our website or engage our music tutoring services.
We are a mobile music tutoring business providing in-home music lessons for children and students in Australia.
We are committed to protecting the privacy of our clients, students, parents, guardians, and website visitors.
2. What Information We Collect
We may collect personal information including:
Parent or guardian name
Student name
Email address
Phone number
Residential address
Student date of birth
Lesson preferences and scheduling information
Communications and enquiry details
Payment or invoicing information (if applicable)
We only collect information reasonably necessary to provide our services.
3. How We Collect Information
We collect information when you:
Submit an enquiry through our website
Contact us by phone, email, or social media
Book music lessons
Communicate with our tutors or administration team
Subscribe to updates or newsletters (if applicable)
Information may be collected directly from parents or legal guardians.
4. Why We Collect Personal Information
We collect and use personal information to:
Respond to enquiries
Arrange and provide music lessons
Match students with appropriate tutors
Manage scheduling and communication
Send invoices or payment information
Maintain service records
Improve our services
Meet legal or regulatory obligations
5. Children’s Privacy
As we provide services to children and minors, we take privacy seriously.
We generally collect student information through a parent or legal guardian. We only collect information necessary to provide safe and effective music tutoring services.
We take reasonable steps to protect children’s personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
6. Home Address Information
As our lessons are provided at students’ homes, residential addresses are collected for lesson scheduling and service delivery purposes.
Address information is only shared with relevant tutors or authorised personnel who require access to provide lessons.
7. Disclosure of Information
We do not sell or rent personal information.
We may share information with:
Tutors engaged by our business
Service providers who assist with administration or payments
Professional advisers where required
Government or legal authorities where required by law
Any third parties we work with are expected to handle personal information responsibly and securely.
8. Storage and Security
We take reasonable steps to protect personal information from unauthorised access, misuse, disclosure, or loss.
Information may be stored electronically using password-protected systems and secure service providers.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure.
9. Website Use
Our website may collect limited technical information automatically, such as browser type, device information, or website usage statistics.
At this stage, we do not use advertising trackers or advanced marketing tools.
10. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate or out of date.
To make a request, please contact us using the details below.
11. Retention of Information
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
12. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on our website with the revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or wish to request access to your information, please contact us:
Lunchbox Studios
Email: hello@lunchboxstudios.com.au
Phone: 0470 474 307
Website: www.lunchboxstudios.com.au